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GRIEVANCE REDRESSAL CELL

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GRIEVANCE REDRESSAL CELL

Purpose

To address the grievances of the students, parents, teachers, non teaching staff and others, various grievance redressal committees are formed in the college, with the objective of developing a harmonious and supportive educational environment in the institute. This committee plays a pivotal role in addressing and resolving grievances promptly and fairly. Grievances may be related to any of the following matters: Academic matters – Issues related to assessment, attendance, marks, examination related matters etc; Financial Matters- Issues related to charging of fees, scholarsships and payments; Administration Matters- Issues related to infrastructure, basic amenities, sanitation, transport or victimization; Harassment and Ragging by fellow students or teachers etc. The objective of grievance redressal committees is to ensure that all grievances are heard with empathy and confidentiality and appropriate measures are taken to rectify the issues at hand.

Members:

  1. Dr Nisha Thomas (Principal)
  2. Dr Ronie Thomas (Convener)
  3. Dr Sibi C. Babu (Faculty Representative)
  4. Mr Arif N. (Chairman, Students’ Union)
  5. Ms Amala S. (III BCom)
  6. Ms Ganga S. (II BA Pol Sc)
  7. Ms Lethina mol C (II BA Malayalam)
  8. Mr Amal Mathew (II MA Pub Admn)
  9. Mr Amal K. Reji (II BA Pol Sc)
  10. Mr P Dileep (PTA Representative)

Action Taken:

  • Constitution of Students’ Grievance Redressal Committee
  • Details of Students’ Grievance Redressal Committee is published in the college hand book Page no 84.
  • Policy document and details of complaint submission procedure published in college website.
  • Sufficient posters exhibited in the college notice board to give awareness about the committee among students.
  • Boxes placed in library and college office for complaints
  • Class campaigns were conducted to familiarise the students about the working of the committee